Quality Improvement Specialist (Entry Level)

Remote

Full-Time

Who we are:

Constellation Quality Health is a non-profit health care quality consultancy and QIO-like entity certified by the Centers for Medicare & Medicaid Services (CMS) founded by physicians in 1983. Headquartered in North Carolina’s Research Triangle, we offer an array of quality improvement, clinical review, audit, technical, and consulting services and solutions to improve care delivery, system performance, and patient outcomes.

What you’ll do:

We are seeking motivated individuals passionate about improving health care quality and patient outcomes. Whether you are a recent graduate or have field experience in health care settings, this role provides the opportunity to gain hands-on experience in quality improvement initiatives.

As a Quality Improvement Specialist, you will work with health care providers, including hospitals, nursing homes, and outpatient practices, supporting operations, implement evidence-based strategies, and drive measurable improvements in care delivery for Medicare beneficiaries. You will receive training, mentorship, and professional development to build your expertise in health care quality improvement.

We expect you to:

• Support health care providers in quality improvement initiatives in nursing homes, hospitals, or outpatient settings.
• Participate in assessments and contribute to the development of Quality Action Plans (QAPs).
• Assist in technical assistance (TA) delivery, including data review, quality improvement coaching, and resource coordination.
• Interpret clinical performance data to help guide providers in implementing improvement strategies.
• Maintain accurate and timely records of quality improvement efforts using designated data systems.
• Engage with health care organizations to provide guidance, education, and support for best practices.
• Serve as the primary point of contact for health care providers, delivering responsive communication, problem-solving, and engagement to support quality improvement initiatives while ensuring provider satisfaction and program success.

This position is contingent upon contract award and works remotely, however, some travel within the southeast region may be required. Candidates in the Southeast region are preferred.

Our requirements for this role:

• Open to recent graduates or individuals with health care field experience (e.g., patient care, operations, or health care administration).
• Bachelor’s degree in a relevant field preferred but not required (e.g., health care administration, public health, nursing, social work, or related disciplines).
• Passion for quality improvement in health care and eagerness to learn.
• Strong analytical skills with the ability to interpret performance data and suggest improvement strategies.
• Excellent communication skills, including experience (or coursework) in presentations, training, or customer engagement.
• Ability to work collaboratively as part of a multidisciplinary team.

Why Constellation Quality Health:

• We offer a competitive salary and benefits package and a flexible work environment.
• Equal opportunity employer of protected veterans.
• Equal opportunity employer of individuals with disabilities.
• We do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.
• Applicants and employees are protected from discrimination based on inquiring about, disclosing, or discussing compensation or the compensation of other applicants or employees.