Quality Improvement Specialist

Remote

Full-Time and Part-Time Positions Available

Who we are:

Constellation Quality Health is a non-profit health care quality consultancy and QIO-like Entity certified by the Centers for Medicare & Medicaid Services (CMS) founded by physicians in 1983. Headquartered in North Carolina’s Research Triangle, we offer an array of quality improvement, clinical review, audit, technical, and consulting services and solutions to improve care delivery, system performance, and patient outcomes.

What you’ll do:

We are seeking an experienced clinician to guide the technical assistance and implementation support that we provide to hundreds of hospitals, nursing homes and outpatient practices for improving patient care and outcomes in a multi-state region.

We expect you to:

• Deliver technical assistance to assigned health care providers in a specific setting of care (nursing home, hospital or outpatient practice). Participate in FQS as assigned based on their setting of care and geographical location.
• Coordinate, complement, or create activities arising from resource assessments (A3C).
• Conduct assessments and develop Quality Action Plan (QAP).
• Deliver customized technical assistance (TA) based on QAP, including data review, quality improvement (QI) coaching, and connection to local resources.
• Promptly and accurately record all QI data and information into the CMS-designated data system and HQI CRM as appropriate.
• Ability to interpret data, such as performance on clinical measures, and use it to guide recommendations for actions to improve results.
• Demonstrated success with customer service and engagement. Monitor and maintain engagement of assigned providers.

This position is contingent upon contract award and works remotely, however, some travel within the Southeast region may be required. Candidates in the Southeast region are preferred.

Our requirements for this role:

• Bachelor’s degree (health care administration, nursing, public health, other) plus 3+ years of relevant experience in health care QI or master’s degree w/o experience.
• CPHQ or Six Sigma Yellow Belt preferred.
• Clinical credentials or licensure (e.g., registered nurse, social work, or nursing home administrator) a plus but not required.
• Demonstrated ability to work collaboratively as part of a multidisciplinary team, including excellent interpersonal communication and teamwork skills.
• Excellent oral and written communication skills that include experience making presentations and conducting training sessions.

Why Constellation Quality Health:

We offer a competitive salary and benefits package and a flexible work environment.

• Equal opportunity employer of protected veterans.
• Equal opportunity employer of individuals with disabilities.
• We do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.
• Applicants and employees are protected from discrimination based on inquiring about, disclosing, or discussing compensation or the compensation of other applicants or employees.